1. Return Eligibility
We offer a return policy of 7 days from the date of delivery. If 7 days have passed since you received your order, we regret that we cannot offer a return or refund.
2. Conditions for Returns
To be eligible for a return:
- The item must be unused, unwashed, and in the same condition as received
- The item must be in its original packaging with tags intact
- A valid proof of purchase (invoice or order confirmation) is required
3. Non-Returnable Items
The following items are not eligible for return:
- Used or damaged products
- Customized or personalized items
- Clearance or discounted items
- Gift cards
4. Return Process
To initiate a return within 7 days, please contact us with your order details. Once your return request is approved, we will provide instructions for returning the item.
5. Refunds
After receiving and inspecting the returned item, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7 to 10 business days.
6. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect. Original shipping charges are non-refundable.
7. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos for verification. We will arrange a replacement or refund as applicable.
8. Exchanges
We only replace items if they are defective or damaged. Exchange requests must be made within the 7-day return period.
9. Contact Us
For any questions regarding refunds or returns, please contact us:
